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ActiveSG

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Receiving refunds
Receiving refunds
Linking your children
Linking your children
Using new pool gantries
Using new pool gantries
Seniors aged 65 and above
Seniors aged 65 and above
Checking gym capacity
Checking gym capacity
Paying on MyActiveSG+
Paying on MyActiveSG+
Booking and balloting
Booking and balloting
Singpass and OTP issues
Singpass and OTP issues
Receiving refunds
Receiving refunds
Linking your children
Linking your children
Using new pool gantries
Using new pool gantries
Seniors aged 65 and above
Seniors aged 65 and above
Checking gym capacity
Checking gym capacity
Paying on MyActiveSG+
Paying on MyActiveSG+
Booking and balloting
Booking and balloting
Singpass and OTP issues
Singpass and OTP issues

Topics


Help articles

I have a valid pass. How do I enter the pool or gym if I did not bring my mobile phone?

Updated 2y ago
163

My child is under 15 years old without a phone. How will they use gantries at the pool?

Updated 9mo ago
63

Can I see how crowded my gym is before going?

Updated 8mo ago
45

I’m a Singaporean, 65 years old and above. How do I enter ActiveSG pools and gyms?

Updated 9mo ago
499

Which pools are gantries ready at?

Updated 4mo ago
259

How do I link my child to my account?

Updated 2y ago
199

What happened to the previous ActiveSG app?

Updated 2y ago
148

How do I pay on MyActiveSG+ without MyCash?

Updated 2y ago
121

How are slots for ballots and bookings released on MyActiveSG+?

Updated 2y ago
108

SMS notifications are changing from 31 August 2025. What’s affected?

Updated 1y ago
103


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